Subscription & Account
-
How do I activate my account?
Once your portion of the solar farm is generating energy, Nexamp will email you registration information for our portal. If you have already started to receive Nexamp invoices, you can log in by go...
-
How do I update or cancel my subscription?
In general, you’re guaranteed your discounted credits for as long as the Community Solar program lasts in your state, (typically 15-25) years after the solar farm goes live. If you would like to ...
-
Can I adjust the number of solar credits I am receiving?
Credits are based on the generation of energy from your assigned share of the solar farm. The power generated by a community solar project varies from month to month based on the amount of sunligh...
-
What happens if I move?
Should you decide to move during your Nexamp Community Solar participation, please contact the Nexamp customer support team to discuss your options. If your new residence is eligible to be enrolled...
-
I’m having trouble logging in.
If you have already created an online account but have forgotten or need to change your password, please visit https://community.nexamp.com/login and select “Forgot Password”. If you are looking...