Credits are based on the generation of energy from your assigned share of the solar farm. The power generated by a community solar project varies from month to month based on the amount of sunlight it receives. This means that summer months typically feature more sunlight which generates a higher level of solar credits to help offset your electricity costs, while in winter months we see less.
Aside from seasonal changes, we also understand that your electricity needs may fluctuate over the course of your Nexamp subscription. Whether you’ve recently bought a new electric vehicle, installed electric heat pumps, or put an addition on your home, that can surely make an impact on your annual electricity costs.
No matter if you feel that you are receiving too much or too few solar credits, we are here to help. Depending on which state you live in, your utility allows us to submit adjustments to customers’ accounts once a month (except for Massachusetts which is every 3 months). To be able to know how much to adjust your share, we would need to know the estimated monthly usage change and/or receive a copy of a recent utility bill that has a few months of your new usage patterns listed.
If you have questions or concerns about the number of credits you are receiving throughout the year, you can reach out to the Nexamp Support team.
To learn more about how solar production varies throughout the year, please watch the video below: