How does Nexamp apply the credits on my utility bill?
To apply credits to your utility bill, Nexamp submits a list to the utility indicating what share of the solar farm each subscriber should be allocated. The utility companies are responsible for ap...
What's a credit?
Credits are how we help offset your electric costs each month. The energy produced by your share of the solar farm is valued through net metering credits which are then applied to your electric bil...
Who can I speak with if I have questions about net metering credits, my Nexamp invoice or community solar?
You can reach our customer support team directly at Support@nexamp.com or call us at 855-727-4636 between the hours of 8:30 a.m. – 6 p.m. EST, Monday – Friday.
Why does the amount of net metering credits vary each month?
A solar project’s production varies from month-to-month and by season. As a community solar customer, you subscribe to receive credits produced by a kW allocation, which is equivalent to a percenta...
When are net metering credits allocated to my utility account?
Each month, the utility will check to see how much electricity has been produced by the solar project. They will then determine the net metering credit value of that electricity and accordingly dis...
Where can I find credits on my bill?
While the exact location of credits will vary depending on your state and utility, in most cases, they appear as a negative line item on your bill.