Billing & Payments
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Will I receive communication about my autopay?
Absolutely you will! With our autopay program you will receive 2 email communications from us. The first will be a notification sent when we generate your invoice, letting you know that your invoic...
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How does autopay work?
To enroll in our autopay program, you must first have a $0 balance with Nexamp. If you have any outstanding invoices, you must first pay those before signing up for autopay. All our autopay payment...
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Why should I sign up for autopay?
Who needs another due date to keep track of? By enrolling in autopay, you can be assured that your invoice will always be paid and up to date. You can set up autopay using your ACH/Credit card info...
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How do I sign up for autopay?
To make payments easier we offer a simple autopayment process. You can login to your account by visiting https://community.nexamp.com/. You can only sign up for autopay once your solar farm/garden ...
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Why was there no Nexamp invoice this month?
It is possible that you have continued to receive solar credits on your utility bill, yet Nexamp has not sent you an invoice. While there could be numerous reasons why you did not receive an invoic...
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Can I enroll in or out of paper billing?
All customers with an active email address on file will receive their Nexamp invoices via email each month. After your first invoice, your account will default to paperless billing as part of our m...
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How do I update my payment method?
You can update your payment information through the Nexamp Portal by visiting https://community.nexamp.com/login. Once logged in, click on the “Billing” tab on the left side, and scroll down to sav...