Billing & Payments

  • How do I cancel?

    You may cancel your community solar subscription at any time with no penalty. To cancel, please reach out to our customer support team via email at support@nexamp.com or by phone at 855-727-4636. Y...

  • Why do I receive a second bill?

    The current billing system is based on the legacy structure that utilities created to apply bill credits for early adopters of rooftop solar. We understand that this is not ideal, and we are active...

  • Will my savings be the same every month?

    Monthly savings will vary based on solar production, the timing of your energy consumption, and when utilities apply bill credits. You can expect more credits in the summer, fewer in the winter, an...

  • Will I receive a bill from Nexamp?

    Yes, you will receive monthly invoices from Nexamp once your project is up and running. This invoice will reflect charges for the net metering credits allocated on your monthly utility bill. Your f...

  • Now that my community solar project is up and running, what should I expect?

    Your first solar energy credits, produced by your portion of the solar farm, will appear within the first few months of the project interconnection. Once the utility posts the first credits to your...

  • Why do I pay Nexamp?

    Community solar is designed around net metering rules. Historically, net metering meant that if your rooftop solar panels generated more electricity than what you needed, you'd get a bill credit on...

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